Privacy Policy
Effective date: July 5, 2026
This website, bobcatforklift.co ("the site"), is operated by Forklift Systems Incorporated ("we," "us"), doing business as Bobcat Forklift Solutions. This policy explains what information we collect through the site, how we use it, and the choices you have.
Information we collect
When you submit a quote request, contact form, rental inquiry, or financing pre-qualification, we collect the information you provide, which may include:
- Name, company name, email address, and phone number
- ZIP code, city, and state (used to route your request to the right territory representative)
- Equipment details you provide, such as model and serial number for parts or service requests
- For financing pre-qualifications: time in business and the amount you are interested in financing. We do not collect Social Security numbers or full credit applications through this site.
Like most websites, we also collect limited technical information automatically, such as the page you came from, pages visited, and general usage data via analytics tools (see "Analytics and tracking" below).
How we use it
- To respond to your inquiry and prepare quotes
- To route your request to the sales or service representative for your area
- To manage our customer relationships in our CRM system
- To improve the site and our marketing
We do not sell your personal information.
Analytics and tracking
The site may use analytics and measurement tools, including Google Analytics and Microsoft Clarity, which use cookies or similar technologies to understand how visitors use the site. We may use call-tracking technology that assigns tracking phone numbers and may record or log calls for quality and routing purposes. Our forms may be protected by Cloudflare Turnstile to prevent automated spam.
Sharing
Information you submit is shared internally with our sales and service teams and with the service providers that operate our website, CRM, and communications infrastructure on our behalf. We may also share information when required by law.
Retention and your choices
We keep inquiry and customer records as long as needed for business and legal purposes. To review, update, or request deletion of your information, contact us via thecontact page or call (615) 255-6321.
Children
This is a business-to-business website and is not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact
Forklift Systems Incorporated (d/b/a Bobcat Forklift Solutions)
Phone: (615) 255-6321
Contact form